Personal Customer Care

Within our operating area, no long distance charges apply to the following frequently called numbers.

Northwestel Customer Care Centre
Hours:
Monday to Friday, 6:00am - 7:00pm PST
Saturday, 9:00am - 5:00pm PST

Directory Assistance

411
Web:
www.canada411.ca
Long Distance
1 (area code) 555-1212

Hours:
24 Hours
Note
There is a $3.50 charge for all local directory assistance inquiries. Additional charges may apply to directory assistance charges outside of the Northwestel service area.