How a Canada Post work stoppage affects Northwestel customers

How to pay and receive your Northwestel bill in the event of a Canada Post work stoppage.
Posted on Sep 20, 2018 - 3:01:59 PM

A potential Canada Post work stoppage early this fall may delay customer bills and payments normally sent by mail.

To avoid missing a statement or incurring late fees, we encourage you to register your Northwestel account online.

Once registered, you can view statements online, switch to paperless e-billing, set up payment options by debit or credit card, and view your payment history. 

To sign up, please visit www.nwtel.ca/MyAccount.

Please remember that you are still responsible for paying your Northwestel bill on time during a postal disruption.

To make a credit card payment by phone, please call 1 888 423-2333 or make your payment in-person at a Northwestel Retail Store

You can also make payments through online banking, at a bank machine or in person at your financial institution – contact your local bank for more information.

Please note that electronic payments are posted 48 hours after submission.

If your payment is due immediately, please call 1 888 423-2333 and provide your payment confirmation number to avoid disconnection.

Last updated Sep 20, 2018 - 3:06:12 PM