Service and Maintenance Notifications

Service Outage - Fort Smith - September 20, 2017 *UPDATED

Northwestel Cable Internet service for customers in Fort Smith, NWT has been restored. We apologize for any inconvenience this may have caused.


Service Notification - Long Distance Telephone in Rankin Inlet - September 12, 2017

Long distance telephone service for customers living in Rankin Inlet, NU has degraded. Customers calling long distance from the affected area may experience intermittent disruptions, however local calling and long distance calls into Rankin Inlet from other areas should not be affected. Our technicians are investigating the issue and making repairs to restore full service as soon as possible. Northwestel thanks you for your patience and we apologize for any inconvenience.