How a Canada Post work stoppage affects Northwestel customers

How to pay and receive your Northwestel bill in the event of a Canada Post work stoppage.
Posted on Sep 20, 2018 - 3:01:59 PM

A potential Canada Post work stoppage early this fall may delay customer bills and payments normally sent by mail.

To avoid missing a statement or incurring late fees, we encourage you to register your Northwestel account online.

Once registered, you can view statements online, switch to paperless e-billing, set up payment options by debit or credit card, and view your payment history. 

To sign up, please visit

Please remember that you are still responsible for paying your Northwestel bill on time during a postal disruption.

To make a credit card payment by phone, please call 1 888 423-2333 or make your payment in-person at a Northwestel Retail Store

You can also make payments through online banking, at a bank machine or in person at your financial institution – contact your local bank for more information.

Please note that electronic payments are posted 48 hours after submission.

If your payment is due immediately, please call 1 888 423-2333 and provide your payment confirmation number to avoid disconnection.

Last updated Sep 20, 2018 - 3:06:12 PM