Phone Systems

• Never miss a call:
  No more out-of-office for employees on the go by pairing desk phones to mobile devices
• Enhanced productivity:
  Embedded suite of collaboration applications
• Grows with you:
  Easily scaled to accommodate evolving business needs
• Peace of mind:
  Supported by highly trained and certified technicians
• Cost effective:
  Low cost of ownership with purchasing options available
• Better coordination:
  Easier access throughout the organization to the information needed to get the job done

Now you can be more responsive to client needs, ensuring employees don’t miss important customer calls. Employees can pair their desk phone with other communications devices. The system can ring all twinned devices at the same time or cascade from one device to the next. Still unable to answer the call on any device? Your one office Voice Mail takes the call.

Audio Conferencing, client interaction, mobility and messaging applications included in your phone system provides these benefits:

• Employees are more responsive to clients by remaining connected even while away from their desk
• Streamlined process of clients being routed to the person/department they want
• Business communications extended easily into an employee’s home office through a standard residential Internet connection
• The ability to forward Voice Mail to email allowing employees on the go to be alerted to new messages

Northwestel’s solutions can integrate with Interactive Voice Response (IVR) systems or virtual secretary —providing 24-hour service to clients when the office is closed and call recording solutions to meet compliancy or industry regulations.

Whether you need a communications solution that supports digital handsets that can re-use existing wiring, or one that provides your business with access to the latest in IP phones and productivity enhancing applications, Northwestel can deliver the right phone solution for you, effectively and affordably.