IP Relay Service
Designed so deaf and hard-of-hearing individuals can place and receive text-based relay calls from their personal computer (PC), this service is an enhancement of the existing Teletypewriter (TTY) service.
IP Relay is a FREE service available to all Northwestel Home Phone customers who:
- Have a valid Northwestel Home Phone number
- Have been registered or certified as being hearing or speech impaired
- Have registered for IP Relay
Note: This is an Internet-based service. Should you have an emergency, responders may not know the location you are calling from unless you tell them where you are.