Service alerts
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Service Disruption - Whitehorse Porter Creek

We are aware of a service disruption impacting internet service for some customers in Porter Creek.

In Progress

We are aware of a service disruption impacting internet service for some customers in Porter Creek. Technicians are working to restore service. Thank you for your patience.

Planned network maintenance - Mt Lorne area, YT

Week of Aug 24, between 11:45 pm - 6 am, for up to 60 minutes

Planned

Expected duration: Up to 60 minutes

Timeframe: 11:45 p.m. - 6 a.m.

Target date: Tuesday, August 25 - Wednesday, August 26

Services impacted: Internet, TV, and fibre home phone. For customers with fibre home phone, this will impact your ability to call emergency services.

Planned network maintenance - parts of Yellowknife, NWT

Week of August 24, between 6 am - 4 pm, for up to 60 minutes

Planned

Expected duration: Up to 60 minutes

Timeframe: August 25 from 6 a.m. to 2 p.m. & August 26 from 9 a.m. to 4 p.m.

Services impacted: Internet, TV, and cable home phone. For customers with cable home phone, this will impact your ability to call 911.

Planned network maintenance - Cambridge Bay and Kugluktuk, NU

Week of August 24, between 12 am - 2 am, for up to 10 minutes

Planned

Expected duration: Up to 10 minutes
Timeframe: 12 a.m. - 2 a.m.
Target date: Tuesday, August 25
Services impacted: Internet, home phone, and cellular services. This may impact your ability to call emergency services.

Planned network maintenance - Sachs Harbour, Wekweeti, Sambaa K'e, NWT

Week of August 24, between 12 am - 2 am, for up to 10 minutes

Planned

Expected duration: Up to 10 minutes
Timeframe: 12 a.m. - 2 a.m.
Target date: Tuesday, August 25
Services impacted: Internet, home phone, and cellular services. This may impact your ability to call emergency services.

RESOLVED: Long-distance calling disruption in some NWT communities

Resolved: We are aware of a service disruption impacting long-distance calling in a some NWT communities

Resolved

Update: Service has been restored.

We are aware of a service disruption impacting long-distance calling in Colville Lake, Gameti, Paulatuk, Sachs Harbour and Sambaa K'e. Technicians are working to restore service. Thank you for your patience.   

RESOLVED: Long-distance calling disruption in some Nunavut communities

Resolved: We are aware of a service disruption impacting long-distance calling in some communities in Nunavut.

Resolved

Update: Service has been restored.

We are aware of a service disruption impacting long-distance calling in Pond Inlet, Kugluktuk, Naujaat and Pangnirtung. Technicians are working to restore services. Thank you for your patience.