Expected planned network maintenance and service outages are displayed here in your local time zone. Please note, planned maintenance may be changed, postponed or cancelled. We will update each posting as early as possible to keep you informed.
You can also follow facebook.com/nwtelsupport for real time outage notifications and support.
If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.
Planned network maintenance - Wolf Creek subdivision, Whitehorse, YT
Week of June 29, between 12 am - 6 am, for up to 30 minutes
Expected duration: Up to 30 minutes
Timeframe: 12 a.m. - 6 a.m.
Target date: Friday, July 3
Services impacted: Local and long-distance calling. This will impact your ability to call 911 from a landline.
Planned network maintenance - Qikiqtarjuaq, NU
Week of June 29, between 12 am and 3 am, for up to 15 minutes
Expected duration: Up to 15 minutes
Timeframe: 12 a.m. - 3 a.m.
Target date: Tuesday, June 30
Services impacted: Long-distance calling. This may impact your ability to call emergency services.
Service disruption - Whitehorse, YT
We’re aware of an issue impacting internet service for some customers in Whitehorse. Technicians are working to restore service.
We’re aware of an issue impacting internet service for some customers in Whitehorse. Technicians are working to restore service. Thank you for your patience.
