Service disruptions in your area will be displayed here. You can also follow facebook.com/nwtelsupport for real time outage notifications and support.
Register for e-billing today!
Posted on: November 12th, 2024 at 13:15:15pm
Due to service disruptions at Canada Post, there may be delays in receiving your invoice on time. To ensure you continue to receive your Northwestel invoice, we would like to encourage customers to manage your account by visiting nwtel.ca/ebill and make the switch to e-billing.
If you have any questions or require assistance, please contact us at 1-888-423-2333.
Service disruption - Email Auto Reply
Posted on: October 30th, 2024 at 08:22:53am
We are aware of an issue impacting our email auto-reply feature. Technicians are working to restore service. Thank you for your patience.
Service disruption - Pulse TV customers
Posted on: October 28th, 2024 at 09:50:07am
Update Nov 18: We continue to work with our vendor to resolve the issue impacting some Pulse TV customers. If you are experiencing issues, please call us at 1-888-423-2333 to speak with a representative. Thank you for your patience.
Update Nov 1: We are working to resolve this issue. Thank you for your continued patience.
Update Oct 30: Technicians continue to troubleshoot this issue. We apologize for the inconvenience and thank you for your continued patience.
Original post: We are aware of an issue impacting Pulse TV service. Northwestel technicians are investigating and working to resolve the issue as quickly as possible. Thank you for your patience.
