Service outages

Expected planned network maintenance and service outages are displayed here in your local time zone. You can also follow facebook.com/nwtelsupport for real time outage notifications and support. You can expand these alerts to see more information. If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.

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Planned network maintenance - Hillcrest neighbourhood in Whitehorse, YT

July 8 for 60 minutes between 9:00 a.m. - 1:00 p.m.

Planned

Planned network maintenance - Hillcrest neighbourhood in Whitehorse, YT

Expected duration: 60 minutes
Timeframe: July 8 from 9:00 a.m. - 1:00 p.m. local time
Services impacted: Cable internet, TV and cable home phone services. For customers with cable home phone, this will impact your ability to dial 911.

Thank you for your patience while we complete this work.

Planned network maintenance - Wickstrom Rd & Hospital Rd, Whitehorse, YT

July 7 for 30 minutes between 9:00 a.m. - 1:00 p.m.

Planned

Expected duration: 30 minutes
Timeframe: July 7 from 9:00 a.m. - 1:00 p.m. local time
Services impacted: Cable internet, TV and cable home phone services. For customers with cable home phone, this will impact your ability to dial 911. 


Thank you for your patience while we complete this work.