Regulatory
The Canadian Radio-television and Telecommunications Commission (CRTC) is an independent agency responsible for regulating Canada's broadcasting and telecommunications systems.
The CRTC is currently reviewing Northwestel's regulatory structure. Below is a link to Northwestel's submission to the CRTC and a copy of the summary information shared with all Northwestel telephone customers.
These are the decisions made by the CRTC around consumer rights with regards to Northwestel's products and services.
Price cap
Submission 2011-302 Review of Price Cap Regulatory Framework for Northwestel Inc. and Related Matters
Internet traffic management practice
Northwestel's current internet traffic management practices
Dial code for mental wellness
CRTC - Introduction of a three-digit abbreviated dialing code for mental health crisis and suicide prevention services
Hearings open for public comment
View current Canadian Radio-television and Telecommunications Commission (CRTC) hearings.
