Northwestel opens a new, accessible retail store in Whitehorse, closes former location
Whitehorse, YT, May 29, 2025 - The doors to Northwestel’s new retail store in Whitehorse opened to the public on the morning of May 29th. Located on the first floor of Chu Níikwän Place at 9027 Quartz Road, the new retail store is situated across from the Yukon River on Kwanlin Dün First Nation (KDFN) settlement land and is also home to Northwestel’s headquarters in Whitehorse.
The new space features a modern, accessible design with a wheelchair-friendly layout and the latest in energy-efficient technology. There are several benefits to customers visiting the store, including private tables, demonstration areas, and parking available on-site. The welcoming interior features an open floor plan complemented by custom millwork created by local tradespeople.
“This relocation is an important step for us as we expand our partnership with Chu Níikwän LP. It brings even more of our Northwestel team together under one roof and provides our customers with an accessible space to purchase new devices or manage their services in-person,” said Cullen McLeod, Manager of Northwestel’s retail stores.
Northwestel’s new retail space also features some of the top smart gadgets available to make northern homes more energy-efficient, such as smart thermostats that are eligible for Government of Yukon’s Peak Smart Home rebates, covering 75 per cent of purchase and installation costs, up to $750 per home. Customers will also continue to find cellular phones and plans from Bell Mobility, Virgin Mobile, and Lucky Mobile available in-store.
The retail store hours will remain unchanged, open from 9:30 a.m. to 5:00 p.m., Monday to Friday.
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About Chu Níikwän LP
Kwanlin Dün First Nation (KDFN) created Chu Níikwän LP in 2015 to implement specific provisions of KDFN’s Chapter 22 Final Agreement on its behalf. Chu Níikwän LP works to grow the equity and resources of KDFN for the future benefit of all citizens and beneficiaries. Visit their website at cnlp.ca.
About Northwestel
Northwestel is the largest telecommunications provider in Canada’s North, serving 96 communities across Yukon, Northwest Territories, Nunavut, British Columbia, and Alberta. In 2020, Northwestel launched the three-year Every Community Project plan to significantly improve broadband services for northern residents, governments, and businesses using the latest fibre-to-the-home (FTTH) and Low-Earth Orbit (LEO) satellite technologies. Northwestel is one of Canada’s Top 100 Employers for Young People. The company is a subsidiary of Bell and provides service on the traditional territories of Indigenous peoples across Canada’s North. Find out more at nwtel.ca.
