Refer to the charts below for detailed information on all rate changes


Changes to Northwestel rates effective June 1, 2025.

Effective June 1st, 2025 the monthly rate of several Northwestel products and services will change. All pricing changes are listed below. These new monthly rates will be applied on May 2025 invoices as Northwestel bills one month in advance.

Monthly rates
General monthly charges New rate
Extended Local Call-Marsh Lake 0.51
Extended Local Call-Whitehorse 7.13
Off Premise Ext-Add'l 1/4 Mile 18.65
Off Premise Extension-Base Rt 66.99
Off Premise Station - Base Rt 66.99
Off Premise Stn-Add'l 1/4 Mile 18.65
Private Line Svc-Add'l 1/4 m 18.65
Residential monthly charges New rate
Atlin Base Rate Adjustment -9.98
Telephone - Residential (Band D) * 37.12
Telephone - Residential (Band H1) 40.06
Business monthly charges New rate
Off Premise Ext-Add'l 1/4 Mile 18.65
Off Premise Extension-Base Rt 66.99
Off Premise Station - Base Rt 66.99
Off Premise Stn-Add'l 1/4 Mile 18.65
Private Line Svc-Add'l 1/4 m 18.65
Centrex Terminates PBX Band D * 98.00
Centrex Terminates PBX Band H1 103.78
Directory Number Hunt (Band D) * 98.00
Directory Number Hunt (Band H1) 103.78
Faxcom Line 89.84
Multiline Hunt Group - Member (Band D) * 98.00
Multiline Hunt Group - Member (Band H1) 103.78
OPX Bulk Rate 15.04
Telephone - Business (Band D) * 78.77
Telephone - Business (Band H1) 89.84
Analog Adj Cct 101-300 - Base 2167.47
Analog Adj Cct 101-300 Miles 9.85
Analog Adj Cct 501-1000 - Base 4290.58
Analog Adj Cct 501-1000 Miles 4.61
Analog Adj Cct 51-100 - Base 753.97
Analog Adj Cct 51-100 Miles 24.48
Analog Intra Cct   1 Mile 138.42
Analog Intra Cct   2 Miles 157.99
Analog Intra Cct   3 Miles 195.10
Analog Intra Cct  19-20 Miles 708.02
Analog Intra Cct  25-26 Miles 1092.75
Analog Intra Cct  36-38 Miles 1389.34
Analog Intra Cct  49-52 Miles 1997.84
Analog Intra Cct 10 Miles 511.36
Analog Intra Cct 101-110 Miles 3439.30
Analog Intra Cct 111-121 Miles 3625.64
Analog Intra Cct 11-12 Miles 563.01
Analog Intra Cct 122-133 Miles 3766.89
Analog Intra Cct 13-14 Miles 617.58
Analog Intra Cct 134-146 Miles 3981.02
Analog Intra Cct 147-160 Miles 4024.94
Analog Intra Cct 15-16 Miles 675.71
Analog Intra Cct 161-175 Miles 4110.77
Analog Intra Cct 17-18 Miles 676.18
Analog Intra Cct 176-191 Miles 4237.69
Analog Intra Cct 192-208 Miles 4489.00
Analog Intra Cct 209-226 Miles 4626.63
Analog Intra Cct 21-22 Miles 826.93
Analog Intra Cct 227-245 Miles 4763.09
Analog Intra Cct 23-24 Miles 885.21
Analog Intra Cct 246-265 Miles 4891.51
Analog Intra Cct 266-286 Miles 5065.74
Analog Intra Cct 27-29 Miles 1158.46
Analog Intra Cct 287-308 Miles 5075.20
Analog Intra Cct 30-32 Miles 1265.61
Analog Intra Cct 309-331 Miles 5465.13
Analog Intra Cct 332-355 Miles 6039.79
Analog Intra Cct 33-35 Miles 1379.77
Analog Intra Cct 356-380 Miles 6309.95
Analog Intra Cct 381-406 Miles 6322.49
Analog Intra Cct 39-41 Miles 1561.35
Analog Intra Cct 4 Miles 196.02
Analog Intra Cct 407-433 Miles 6912.18
Analog Intra Cct 42-44 Miles 1773.17
Analog Intra Cct 434-461 Miles 7449.27
Analog Intra Cct 45-48 Miles 1955.63
Analog Intra Cct 462-490 Miles 7547.17
Analog Intra Cct 490 Miles + 7930.56
Analog Intra Cct 5 Miles 287.49
Analog Intra Cct 53-56 Miles 2043.33
Analog Intra Cct 57-60 Miles 2242.73
Analog Intra Cct 6 Miles 327.85
Analog Intra Cct 61-65 Miles 2465.01
Analog Intra Cct 66-70 Miles 2704.59
Analog Intra Cct 7 Miles 413.94
Analog Intra Cct 71-76 Miles 2950.34
Analog Intra Cct 77-83 Miles 3150.32
Analog Intra Cct 8 Miles 491.13
Analog Intra Cct 84-91 Miles 3173.10
Analog Intra Cct 9 Miles 504.91
Analog Intra Cct 92-100 Miles 3345.57
DS0 IX  26-50 Miles - Base 244.63
DS0 IX  51-100 Miles - Base 394.59
DS0 IX 101-200 Miles - Base 670.85
DS0 IX 201-500 Miles - Base 1062.18
DS0 IX 501-1000 Miles - Base 1404.22
DS0 IX Mileage  0-25 19.27
DS0 IX Mileage  26-50 9.27
DS0 IX Mileage  51-100 6.48
DS0 IX Mileage 101-200 3.85
DS0 IX Mileage 201-500 1.89
DS0 IX Mileage 501-1000 1.23
DS1 IX  26-50 Miles - Base 3393.7
DS1 IX  51-100 Miles - Base 5490.75
DS1 IX 101-200 Miles - Base 9204.87
DS1 IX 201-500 Miles - Base 14684.12
DS1 IX 501-1000 Miles - Base 17977.65
DS1 IX Mileage  0-25 256.17
DS1 IX Mileage  26-50 128.04
DS1 IX Mileage  51-100 90.73
DS1 IX Mileage 101-200 53.28
DS1 IX Mileage 201-500 26.17
DS1 IX Mileage 501-1000 18.52
V-Connect  30Mbps - Type A 11611.36
V-Connect 1.5Mbps - Type A 2852.21
V-Connect 1.5Mbps - Type B 3055.92
V-Connect 1.5Mbps - Type C 5133.96
V-Connect 100 Mbps - Type B 33464.98
V-Connect 1000Mbps - Type A 62412.52
V-Connect 10Mbps - Type A 11492.91
V-Connect 10Mbps - Type B 19930.67
V-Connect 10Mbps - Type C 23207.44
V-Connect 128Kbps - Type A 1399.49
V-Connect 128Kbps - Type B 1488.08
V-Connect 128Kbps - Type C 2109.92
V-Connect 15Mbps - Type B 21495.65
V-Connect 200Mbps - Type A 28030.38
V-Connect 20Mbps - Type A 11563.33
V-Connect 20Mbps - Type B 22954.28
V-Connect 20Mbps - Type C 23497.11
V-Connect 256Kbps - Type A 1422.54
V-Connect 256Kbps - Type B 1583.76
V-Connect 256Kbps - Type C 2242.77
V-Connect 30Mbps - Type B 31005.37
V-Connect 30Mbps - Type C 33799.04
V-Connect 3Mbps - Type A 5261.50
V-Connect 3Mbps - Type B 6055.54
V-Connect 3Mbps - Type C 10179.46
V-Connect 40 Mbps - Type A 11634.92
V-Connect 40 Mbps - Type B 31162.12
V-Connect 40Mbps - Type C 44677.85
V-Connect 500Mbps - Type A 31347.14
V-Connect 50Mbps - Type A 11662.98
V-Connect 50Mbps - Type B 31414.75
V-Connect 50Mbps - Type C 55554.91
V-Connect 512Kbps - Type A 1590.83
V-Connect 512Kbps - Type B 1771.56
V-Connect 512Kbps - Type C 2508.5
V-Connect 5Mbps - Type A 7617.70
V-Connect 5Mbps - Type B 10011.20
V-Connect 5Mbps - Type C 11615.76
V-Connect 60Mbps - Type A 13660.42
V-Connect 60Mbps - Type B 31632.41
V-Connect 768Kbps - Type A 1920.35
V-Connect 768Kbps - Type B 2398.67
V-Connect 768Kbps - Type C 2855.74
V-Connect 80Mbps - Type A 13787.92
V-Connect 80Mbps - Type B 31668.87
V-Connect CoS Enhanced-per 1M 213.80
V-Connect CoS Enhanced-per 64K 22.35
V-Connect CoS Platinum-per 1M 470.37
V-Connect CoS Platinum-per 64K 43.31
V-Connect CoS Premium-per 1M 375.52
V-Connect CoS Premium-per 64K 34.92
DS0 IX Circuit Installation 120.35
DS1 IX Circuit Installation 1576.27
V-C Oth CoS B/Wth Chg-Incremnt 254.1
V-C Other CoS B/Width Install 242.00

* Includes the Exchange Areas of Whitehorse, YT and Yellowknife, NT.

† Includes all exchanges in the Company's traditional serving area except for Whitehorse, YT and Yellowknife, NT

Changes to Northwestel Voice and Phone rates effective April 1, 2025.

Effective April 1st, 2025 the monthly rate of several Northwestel Voice and Phone products and services will change. All pricing changes are listed below. These new monthly rates will be applied on March 2025 invoices as Northwestel bills one month in advance.

Monthly rates
Residential monthly charges New rate
Freedom 400 $25.95
Freedom After Hours $5.95
Freedom Now $9.95
Freedom UnLimited $28.95
Freedom World $8.00
Home Phone Unlimited LD Plan $22.95
Message Waiting-Res $2.09
Message Waiting - YK $2.41
VM Basic Bundled - Cable $9.94
Voice Mail Basic - Res $6.36
Voice Mail Basic Svc - Res $10.93
Voice Mail Enhanced - Res $9.10
Voice Mail Enhanced Svc - Res $13.70
Business monthly charges New rate
BusinessCents 400 $30.95
Integrated Mailbox - FED GOVT $7.08
Message Waiting-Business $2.65
VM Enhanced   1-100 Boxes -3YR $13.07
VM Enhanced 1001-1250 Boxes-3Y $11.50
VM Integrated 3YR $7.99
VM Integrated   1-100 Boxs-3Y $7.99
VM Integrated  101-250 Boxs-3Y $7.87
VM Integrated  501-750 Boxs-3Y $7.45
VM Integrated  751-1000Boxs-5Y $6.78
VM Integrated 1001-1250 Box-3Y $7.08
VM Integrated 1501-1750 Box-3Y $6.60
VM Integrated 1750+ Boxes -3Y $6.41
Voice Mail Enhanced - Bus $20.12
Voice Mail Enhanced Svc-Bus $25.94
Voice Mail Integrated - Bus $13.08
Voice Mail Integrated Svc-Bus $18.90
Voice Mail Enhanced Svc-CHP $13.70
Voice Mail Integrated Bus CHP $18.90
Centrex Lines 1751+ Lns-3Y $42.39
Centrex Lines 1751+ Lns-2Y $42.64
Centrex Lines  101-500 Lns $50.60
Centrex Lines  501-1750 $46.30
Centrex Pkg A 2-100 Lines/Centrex Lite $69.28
Centrex Pkg A/Centrex Lite Discount 1yr -$3.45
Centrex Pkg A/ Centrex Lite Discount 3yr -$10.40
Centrex Pkg B 2-100 Lines $74.18
Centrex Pkg B Discount 1yr -$3.75
Centrex Pkg B Discount 3yr -$11.13
Centrex Pkg C 2-100 Lines $78.96
Centrex Pkg C Discount 1yr -$3.94
Centrex Pkg C Discount 3yr -$11.86
Centrex IQ 101-500 Lines $65.69
Centrex IQ  501-1750 Lines $60.89
Centrex IQ Pkg A 2-100 Lines $86.95
Centrex IQ Pkg A - 1yr Disc -$4.24
Centrex IQ Pkg A - 3yr Disc -$12.89
Centrex IQ Pkg C 2-100 Lines $94.57
Centrex IQ Pkg C - 1yr Disc -$4.72
Centrex IQ Pkg C - 3yr Disc -$14.03
Centrex IQ 1751+ Lines $56.34
General monthly charges New rate
VM Info Centre w/o Response $13.99
Voice Mail - Auto Attendant $23.03
Voice Mail - Call Processing $23.03
Voice Mail - Contributor $15.39
Voice Mail - Transfer Mailbox $4.68

Changes to Northwestel TV rates effective February 1, 2025.

Effective February 1st, the monthly rate for Northwestel TV will increase by $3. These changes will appear on invoices starting in February.

Monthly rates
Residential monthly charges New Rate
Digital Basic $63.95
Digital Basic - Annual $713.88
Digital Essentials $70.95
TV Essentials $70.95
TV Essentials-PST $46.00
Pulse TV Essentials $70.95
Pulse TV Essentials-PST $46.00
Business TV Essentials $62.95
Business Pulse TV Essentials $62.95
Social TV Essentials $52.95
Social Pulse TV Essentials $52.95

Changes to Northwestel TV Plus App effective August 1, 2024.

Effective August 1st, the monthly rate for Northwestel TV Plus App Basic will be reduced by $5, and TV Plus App Premium will be reduced by $10. At the same time, Northwestel is removing the TV Plus App Premium + Unlimited Internet $10 bundle discount. These changes will appear on invoices starting in July.

 

Changes to DSL Internet service effective May 23rd, 2024.

Effective May 23rd, Northwestel is no longer charging the $20 monthly Stand Alone DSL Premium fee. Our billing is pro-rated and billed one month in advance, so depending on your bill date you may see a partial credit for May and a full credit for June.

 

Rates of several Northwestel products and services are changing effective June 1, 2024.


Effective June 1, 2024 the monthly rate of several Northwestel products and services will change. All pricing changes are listed below. These new monthly rates will be applied on May 2024 invoices as Northwestel bills one month in advance.

Monthly rates
Residential monthly charges New Rate
Telephone - Residential (Band D: Whitehorse and Yellowknife) $36.03
Telephone - Residential (Band H: Other communities) $38.91
Bulk Res Telephone Line $38.91
Bulk Res Telephone Line $36.03
Telephone Cable - Residential $38.91
Telephone Cable - Residential $36.03
Telephone Fibre - Residential $38.91
Telephone Fibre - Residential $36.03
VM Basic Bundled - Cable $9.04
Voice Mail Basic - Res $5.78
Voice Mail Basic Svc $9.94
Voice Mail Enhanced - Res $8.27
Voice Mail Enhanced Svc-Res $12.45
Freedom 400 $24.95
Freedom After Hours $4.95
Freedom Now $8.95
Freedom UnLimited $27.95
Freedom World $7.00
Home Phone Unlimited LD Plan $21.95
Message Waiting - Residential $1.90
Message Waiting-Res $1.90
Business monthly charges New Rate
10Mbps LAN - 1yr (<3 Circuits) $1,269.85
10Mbps LAN - 3yr (<3 Circuits) $910.45
10Mbps LAN - 3yr (>2 Circuits) $768.64
10Mbps LAN - 5yr (<3 Circuits) $766.70
10Mbps LAN - Add'l Distance $109.80
2 Wire Loop - 1st 1/4 Mile $74.72
2 Wire Loop - Add'l 1/4 Miles $21.19
2 Wire Loop In Building $19.32
4 Wire Loop - 1st 1/4 Mile $149.44
4 Wire Loop - Add'l 1/4 Miles $42.38
AAA ASync/Sync 0-1200 bps $91.83
Analog Adj Cct 101-300 - Base $2,408.30
Analog Adj Cct 101-300 Miles $10.94
Analog Adj Cct 501-1000 - Base $4,206.46
Analog Adj Cct 501-1000 Miles $4.52
Analog Intra Cct 1 Mile $125.84
Analog Intra Cct 2 Miles $143.63
Analog Intra Cct 3 Miles $177.37
Analog Intra Cct 19-20 Miles $643.66
Analog Intra Cct 25-26 Miles $993.41
Analog Intra Cct 36-38 Miles $1,263.04
Analog Intra Cct 49-52 Miles $1,816.22
Analog Intra Cct 10 Miles $464.88
Analog Intra Cct 101-110 Miles $3,126.64
Analog Intra Cct 111-121 Miles $3,296.04
Analog Intra Cct 11-12 Miles $511.83
Analog Intra Cct 122-133 Miles $3,424.45
Analog Intra Cct 13-14 Miles $561.44
Analog Intra Cct 134-146 Miles $3,619.11
Analog Intra Cct 147-160 Miles $3,659.04
Analog Intra Cct 15-16 Miles $614.29
Analog Intra Cct 161-175 Miles $3,737.07
Analog Intra Cct 17-18 Miles $614.71
Analog Intra Cct 176-191 Miles $3,852.45
Analog Intra Cct 192-208 Miles $4,080.91
Analog Intra Cct 209-226 Miles $4,206.03
Analog Intra Cct 21-22 Miles $751.76
Analog Intra Cct 227-245 Miles $4,330.09
Analog Intra Cct 23-24 Miles $804.74
Analog Intra Cct 246-265 Miles $4,446.83
Analog Intra Cct 266-286 Miles $4,824.52
Analog Intra Cct 27-29 Miles $1,053.15
Analog Intra Cct 287-308 Miles $4,613.82
Analog Intra Cct 30-32 Miles $1,150.56
Analog Intra Cct 309-331 Miles $4,968.30
Analog Intra Cct 332-355 Miles $5,490.72
Analog Intra Cct 33-35 Miles $1,254.34
Analog Intra Cct 356-380 Miles $5,736.32
Analog Intra Cct 381-406 Miles $5,747.72
Analog Intra Cct 39-41 Miles $1,419.41
Analog Intra Cct 4 Miles $178.20
Analog Intra Cct 407-433 Miles $6,283.80
Analog Intra Cct 42-44 Miles $1,611.98
Analog Intra Cct 434-461 Miles $6,772.07
Analog Intra Cct 45-48 Miles $1,777.85
Analog Intra Cct 462-490 Miles $6,861.07
Analog Intra Cct 490 Miles + $7,209.60
Analog Intra Cct 5 Miles $261.36
Analog Intra Cct 53-56 Miles $1,857.58
Analog Intra Cct 57-60 Miles $2,038.85
Analog Intra Cct 6 Miles $298.05
Analog Intra Cct 61-65 Miles $2,240.92
Analog Intra Cct 66-70 Miles $2,458.72
Analog Intra Cct 7 Miles $376.31
Analog Intra Cct 71-76 Miles $2,682.13
Analog Intra Cct 77-83 Miles $2,863.93
Analog Intra Cct 8 Miles $446.49
Analog Intra Cct 84-91 Miles $2,884.64
Analog Intra Cct 9 Miles $459.01
Analog Intra Cct 92-100 Miles $3,041.43
Bridge Arrangement-per Drop $53.24
BSEF Circuit Termination $107.98
BusinessCents 400 $29.95
Centrex Pkg C Extension $71.78
Centrex - Contract 1 $43.73
Centrex - Contract 2 $39.33
Centrex - Volume Contract $47.03
Centrex 2-100 Lines-Disc 3YR $16.50
Centrex IQ 501-1750 Lines $55.35
Centrex IQ Pkg C 2-100 Lines $85.97
Centrex IQ Pkg A - 1yr Disc $3.85
Centrex IQ Pkg A - 1yr Disc $4.29
Centrex IQ Pkg A - 3yr Disc $11.72
Centrex IQ Pkg C - 3yr Disc $12.76
Centrex IQ Ext 101-500 Lines $59.71
Centrex IQ Ext 501-1750 Lns $55.35
Centrex IQ Ext 1751+ Lines $49.72
Centrex IQ Pkg A Extension $79.04
Centrex IQ Pkg C Extension $85.97
Centrex IQ 101-500 Lines $59.71
Centrex IQ 1751+ Lines $51.21
Centrex IQ Pkg A 2-100 Lines $79.04
Centrex 501-1750 Lines- $42.09
Centrex 101-500 Lines $46.00
Centrex 1751+ Lines - 2YR $38.76
Centrex 1751+ Lines - 3YR $38.53
Centrex Lines 101-500 Lns $46.00
Centrex Lines 501-1750 $42.09
Centrex Lines 1751+ Lns-2Y $38.76
Centrex Lines 1751+ Lns-3Y $38.53
Centrex Lite - 1yr Disc $3.14
Centrex Lite Discount 3yr $9.46
Centrex Lite $62.98
Centrex Pkg A Extension $62.98
Centrex Pkg B Discount 3yr $10.12
Centrex Pkg B Extension $67.43
Centrex Pkg A Discount 1yr $3.14
Centrex Pkg A Discount 3yr $9.46
Centrex Pkg A 2-100 Lines $62.98
Centrex Pkg B Discount 1yr $3.41
Centrex Pkg B 2-100 Lines $67.43
Centrex Pkg C Discount 1yr $3.58
Centrex Pkg C Discount 3yr $10.78
Centrex Pkg C 2-100 Lines $71.78
Centrex Terminates PBX Band D $94.03
Centrex Terminates PBX Band H1 $99.61
Channel Link - Data $128.71
Channel Link - Voice $141.58
Channel Typ4A Condition-Add'l $49.30
Channel Type 4A Conditioning $24.75
Channel Type 4C Conditioning $147.74
Digital Satellite IX 56K $3,660.25
Digital Satellite IX 64K-3yr $3,367.43
Digital Satellite IX 128K-5yr $4,864.80
Digital Satellite IX 256K $10,867.61
Digital Satellite IX 256K-5yr $9,183.90
Digital Satellite IX 384K-5yr $13,616.13
Digital Satellite IX 512K-5yr $17,495.99
Directory Number Hunt $94.03
Directory Number Hunt $99.61
DS0 DNA $83.40
DS0 Intra-Exchange Channel $27.83
DS0 Intra-Exchange Channel $27.02
DS0 IX 26-50 Miles - Base $232.99
DS0 IX 51-100 Miles - Base $375.80
DS0 IX 101-200 Miles - Base $638.91
DS0 IX 201-500 Miles - Base $1,021.33
DS0 IX 501-1000 Miles - Base $1,337.36
DS0 IX Mileage 0-25 $17.68
DS0 IX Mileage 26-50 $8.83
DS0 IX Mileage 51-100 $6.18
DS0 IX Mileage 101-200 $3.67
DS0 IX Mileage 201-500 $1.82
DS0 IX Mileage 501-1000 $1.18
DS0/DS1 DNA Link $93.58
DS1 Digital Network Access $910.33
DS1 DNA -1yr Contract Discount $161.61
DS1 DNA -2yr Contract Discount $188.97
DS1 DNA -3yr Contract Discount $216.32
DS1 DNA -4yr Contract Discount $243.68
DS1 DNA -5yr Contract Discount $264.19
DS1 DNA Channelizing Charge $126.11
DS1 DNA Link $89.12
DS1 Intra-Exchange Channel $353.48
DS1 IX 26-50 Miles - Base $3,085.19
DS1 IX 51-100 Miles - Base $5,179.96
DS1 IX 101-200 Miles - Base $8,850.84
DS1 IX 201-500 Miles - Base $14,119.35
DS1 IX 501-1000 Miles - Base $16,801.55
DS1 IX Mileage 0-25 $232.89
DS1 IX Mileage 26-50 $116.40
DS1 IX Mileage 51-100 $85.60
DS1 IX Mileage 101-200 $51.24
DS1 IX Mileage 201-500 $25.41
DS1 IX Mileage 501-1000 $17.31
DSU Modem $53.36
EA Circuit Between Buildings $18.41
Equalization Equip Pkg #1 $77.51
Equalization Equip Pkg #2 $56.76
E-WAN 100Mbps - Type A $46,867.94
E-WAN 100Mbps - Type B $57,848.18
E-WAN 10Mbps - Type A $13,436.05
E-WAN 10Mbps - Type B $20,328.00
E-WAN 10Mbps - Type C $21,064.89
E-WAN 20Mbps - Type A $26,641.23
E-WAN 20Mbps - Type B $37,594.09
E-WAN 20Mbps - Type C $33,232.82
E-WAN 30Mbps - Type A $38,646.69
E-WAN 30Mbps - Type B $37,984.95
E-WAN 30Mbps - Type C $47,806.61
E-WAN 50Mbps - Type A $38,662.47
E-WAN 50Mbps - Type B $44,428.23
E-WAN 50Mbps - Type C $78,565.41
E-WAN 5Mbps - Type C $10,811.95
Faxcom Line $87.62
Fractional DS1 - 128KB Access $483.15
Fractional DS1 - 384KB Access $566.89
Fractional DS1 - 768KB Access $579.77
Fractional DS1 - 768KB-1.536MB $609.05
Integrated Mailbox - FED GOVT $6.44
Message Waiting - Business $2.41
Message Waiting-Business $2.41
MFB D Base Service $2,310.00
MFB D Remote Terminal $1,027.95
MFB H1 Base Service $1,062.60
MFB H1 Remote Terminal $531.30
Modem - 19.2 Line Driver $66.55
Multiline Hunt Group - Member $94.03
Multiline Hunt Group - Member $99.61
Short Term Centrex IQ Pkg A $79.04
Short Term Centrex IQ Pkg C $85.97
Short Term Centrex Pkg A $62.98
Short Term Centrex Pkg B $67.43
Short Term Centrex Pkg C $71.78
Short Term Telephone Line -Bus $76.78
Short Term VM Enhanced Svc $18.65
Short Term VM Enhanced Svc $18.65
Short Term VM Enhanced Svc $18.65
Short Term VM Integrated Svc $13.59
Short Term VM Integrated Svc $13.59
Short Term VM Integrated Svc $13.59
Short Term VM Integrated Svc $13.59
Telephone - Business (Band D) $76.78
Telephone - Business (Band H1) $87.62
Telephone Cable - Business $76.78
Telephone Cable - Business $87.62
Telephone Fibre - Business $76.78
Telephone Fibre - Business $87.62
V-Connect 30Mbps - Type A $11,848.32
V-Connect 1.5Mbps - Type A $2,592.92
V-Connect 1.5Mbps - Type B $2,778.11
V-Connect 1.5Mbps - Type C $4,667.24
V-Connect 100 Mbps - Type B $30,422.71
V-Connect 1000Mbps - Type A $69,347.24
V-Connect 100Mbps - Type A $17,064.63
V-Connect 10Mbps - Type A $11,727.45
V-Connect 10Mbps - Type B $18,802.52
V-Connect 10Mbps - Type C $21,097.68
V-Connect 128Kbps - Type A $1,272.27
V-Connect 128Kbps - Type B $1,352.80
V-Connect 128Kbps - Type C $1,918.11
V-Connect 15Mbps - Type B $19,541.50
V-Connect 20Mbps - Type A $11,799.31
V-Connect 20Mbps - Type B $20,867.53
V-Connect 20Mbps - Type C $21,361.01
V-Connect 256Kbps - Type A $1,293.22
V-Connect 256Kbps - Type B $1,439.79
V-Connect 256Kbps - Type C $2,038.89
V-Connect 300Mbps - Type A $30,575.66
V-Connect 30Mbps - Type C $30,726.40
V-Connect 3Mbps - Type A $4,783.19
V-Connect 3Mbps - Type B $5,712.78
V-Connect 3Mbps - Type C $9,254.06
V-Connect 40 Mbps - Type A $10,873.76
V-Connect 40 Mbps - Type B $28,329.20
V-Connect 400Mbps - Type A $30,777.28
V-Connect 500Mbps - Type A $34,830.15
V-Connect 50Mbps - Type A $10,602.71
V-Connect 50Mbps - Type C $50,504.47
V-Connect 512Kbps - Type A $1,446.21
V-Connect 512Kbps - Type B $1,610.51
V-Connect 512Kbps - Type C $2,280.46
V-Connect 5Mbps - Type A $6,925.19
V-Connect 5Mbps - Type B $9,444.53
V-Connect 5Mbps - Type C $10,559.79
V-Connect 60Mbps - Type A $13,939.20
V-Connect 60Mbps - Type B $28,756.74
V-Connect 768Kbps - Type A $1,745.78
V-Connect 768Kbps - Type B $2,180.61
V-Connect 768Kbps - Type C $2,596.13
V-Connect 80Mbps - Type A $12,534.48
V-Connect 80Mbps - Type B $28,789.89
V-Connect CoS Enhanced-per 1M $194.37
V-Connect CoS Enhanced-per 64K $20.32
V-Connect CoS Platinum-per 1M $427.61
V-Connect CoS Platinum-per 64K $39.38
V-Connect CoS Premium-per 1M $341.39
V-Connect CoS Premium-per 64K $31.75
VM Enhanced 1-100 Boxes -3YR $11.88
VM Enhanced 1-100 Boxes -5YR $11.72
VM Enhanced 101-250 Boxes-3YR $11.55
VM Enhanced 251-500 Boxes-3YR $11.33
VM Enhanced 1001-1250 Boxes-3Y $10.45
VM Integrated 1-100 Boxs-3Y $7.26
VM Integrated 1-100 Boxs-5Y $7.21
VM Integrated 101-250 Boxs-3Y $7.15
VM Integrated 251-500 Boxs-3Y $6.99
VM Integrated 251-500 Boxs-5Y $6.88
VM Integrated 501-750 Boxs-3Y $6.77
VM Integrated 751-1000Boxs-5Y $6.16
VM Integrated 1001-1250 Box-3Y $6.44
VM Integrated 1251-1500 Box-3Y $6.22
VM Integrated 1501-1750 Box-3Y $6.00
VM Integrated 1750+ Boxes -3Y $5.83
VM Integrated 3YR $7.26
VM Multi Manager Bundle - Bus $20.85
VM Multi Manager Bundle - Bus $2.20
Voice Mail Enhanced - Bus $18.29
Voice Mail Enhanced - Bus $18.29
Voice Mail Enhanced - Bus $18.29
Voice Mail Enhanced - Bus $18.29
Voice Mail Enhanced - Bus $18.29
Voice Mail Enhanced - Bus $18.29
Voice Mail Enhanced Bus CHP $20.52
Voice Mail Enhanced Svc-Bus $23.58
Voice Mail Enhanced Svc-Bus $23.58
Voice Mail Enhanced Svc-Bus $23.58
Voice Mail Enhanced Svc-Bus $23.58
Voice Mail Enhanced Svc-Bus $23.58
Voice Mail Enhanced Svc-Bus $23.58
Voice Mail Enhanced Svc-CHP $12.45
Voice Mail Integrated - Bus $11.89
Voice Mail Integrated - Bus $11.89
Voice Mail Integrated - Bus $11.89
Voice Mail Integrated Bus CHP $17.18
Voice Mail Integrated Svc-Bus $17.18
Voice Mail Integrated Svc-Bus $17.18
Voice Mail Integrated Svc-Bus $17.18
Voice Mail Integrated Svc-Bus $17.18
Voice Mail Integrated Svc-Bus $17.18
Voice Mail Integrated Svc-Bus $17.18
General monthly charges New Rate
Extended Local Call-Marsh Lake $0.51
Extended Local Call-Whitehorse $7.13
Short Term Extended Local Call $7.13
Short Term Extended Local Call $0.51
VM Add'l Msg Storage - 50 Min $6.60
VM Add'l Msg Storage - 60 Min $7.92
VM Info Centre w/o Response $12.72
VM Info Centre w/Response $19.04
VM Multi Manager - Add'l Exts $2.20
VM Multi Manager - Add'l Exts $2.20
VM Multi Manager - Add'l Exts $2.20
VM Multi Manager - Add'l Exts $2.20
VM Multi Manager - Add'l Exts $2.20
Voice Mail - Auto Attendant $20.94
Voice Mail - Call Processing $20.94
Voice Mail - Call Processing $20.94
Voice Mail - Call Processing $20.94
Voice Mail - Call Processing $20.94
Voice Mail - Call Processing $20.94
Voice Mail - Contributor $13.99
Voice Mail - Contributor $13.99
Voice Mail - Contributor $13.99
Voice Mail - Contributor $13.99
Voice Mail - Contributor $13.99
Voice Mail - Transfer Mailbox $4.25
One-time charges New Rate
Line Connection Residential $45.31
Order Processing Residential $41.30
Premise Visit Residential $50.14
Premise Work Residential $50.14
Channel Link Install - Data $292.82
Channel Link Install - Voice $266.20
Digital Satellite Install $1,086.09
Digital Satellite Install-Addl $407.28
DS0 BSEF Circuit Termination Install $88.00
DS0 DNA Installation $383.50
DS0 DSU Installation $127.05
DS0 IX Circuit Installation $109.41
DS1 DNA Channelizing Install $159.78
DS1 DNA Install-Contracted $961.01
DS1 DNA Install-Non Contract $1,962.21
DS1 IX Circuit Installation $1,432.98
Line Connection Business $37.17
MFB D Base Service Install $2,164.47
MFB D Remote Terminal Install $1,963.50
MFB H1 Base Service Install $2,489.02
MFB H1 Remote Terminal Install $2,258.02
Order Processing Business $56.44
Premise Visit Business $38.96
Premise Work Business $112.20
Accelerated Inst 1-8 Days $3,327.50
Accelerated Inst 9+ Days $6,655.00
Diagnostics - First 15 min $68.12
Regular Labour - 1 Hour $120.29
Regular Labour - 15 Min $31.50
Specialized Labour - 15 Min $36.47
Specialized Labour- 1 Hour $139.29
Specialized Labour OT - 15 Min $54.51

Rates of several Northwestel products and services are changing effective February 1, 2024.


Effective February 1, 2024 the monthly rate of several Northwestel products and services will change. All pricing changes are listed below. These new monthly rates will be applied on January 2024 invoices as Northwestel bills one month in advance.

Monthly rates
Residential Services New Rate Feb 1, 2024
Northwestel Residential Services - Digital Basic $60.95
Northwestel Residential Services - Digital Basic Annual $677.88
Northwestel Residential Services - Digital Essentials $67.95
Northwestel Residential Services - TV Essentials $67.95
Northwestel Residential Services - TV Essentials-PST $43.00
Northwestel Residential Services - Pulse TV Essentials $67.95
Northwestel Residential Services - Pulse TV Essentials-PST $43.00
Northwestel Residential Services - TV Essentials Plus $80.95
Northwestel Residential Services - Pulse TV Favourites Package $91.95
Northwestel Residential Services - Pulse TV Ultra Package $123.95
Northwestel Business Services New Rate Feb 1, 2024
Northwestel Business Services - Business TV Essentials $59.95
Northwestel Business Services - Business Pulse TV Essentials $59.95
Northwestel Business Services - Social TV Essentials $49.95
Northwestel Business Services - Social Pulse TV Essentials $49.95

Rates of several Northwestel products and services are changing effective June 1, 2023.


Effective June 1, 2023 the monthly rate of several Northwestel products and services will change. All pricing changes are listed below. These new monthly rates will be applied on May 2023 invoices as Northwestel bills one month in advance.

Monthly rates
Northwestel Residential Services New Rate
Add'l Directory Listing - Res $1.76
Call Display Residential $8.65
Call Forward Busy - Res $6.23
Call Forward Busy/NoAnswer-Res $6.23
Call Forward Fixed Residential $6.23
Call Forward No Answer - Res $6.23
Call Forward Variable - Res $6.23
Call Return - Residential $6.06
Call Screen - Residential $6.06
Call Waiting ID Residential $6.06
Call Waiting Residential $6.23
Long Distance - Faxcom $16.87
Main Email Listing Residential $1.76
Prestige Number - Res $2.20
Prestige Plus Rental Set-Res $4.96
Reverse-A-Call $48.40
Smart Ring - Residential $6.06
Speed Call 8 - Residential $6.06
Telephone - Residential (Band D) $35.47
Telephone - Residential (Band H1) $38.30
Three-way Calling -Residential $6.06
Alarm Sending Coupler QCS2B $8.28
Data 56 Line $153.06
Emerg Report Sys Siren Key $3.80
Emergency Reporting System $43.49
Emerg Report Phone $4.67
Extended Local Call-Marsh Lake $0.50
Extended Local Call-Whitehorse $6.82
Off Premise Ext-Add'l 1/4 Mile $17.39
Off Premise Extension-Base Rt $61.33
Off Premise Station - Base Rt $61.33
Off Premise Stn-Add'l 1/4 Mile $17.39
Prestige Plus Phone Set $5.65
Private Line Service-Base Rate $61.33
Private Line Svc-Add'l 1/4 m $17.39
Remote Call Forward $29.33
Signal Control Equipment $4.16
Residential Services - One time charge New Rate
Line Connection Residential $41.63
Order Processing Residential $37.95
Premise Visit Residential $46.07
Premise Work Residential $46.07
Accelerated Inst 1-8 days $3,025.00
Accelerated Inst 9+ days $6,050.00
Bill Copy per Page Charge $1.10
Contempra Set Replacement Chrg $84.70
Data 56 Installation Fee $363.00
Diagnostics - First 15 min $62.59
M8009 Set Replacement Charge $181.50
M9009 Set Replacement Charge $200.86
M9316 Set Replacement Charge $356.95
M9417 Set Replacement Charge $423.50
Meridian 5209-5312 Repl Charge $302.50
Regular Labour -  1 Hour $114.57
Regular Labour - 15 Min $28.64
Regular Labour OT- 15 Min $42.81
SL1 Set Replacement Charge $378.73
Solo Set Replacement Charge $108.90
Specialized Labour - 15 Min $33.16
Specialized Labour- 1 Hour $132.66
Specialized Labour OT - 15 Min $49.56
Unity I Set Replacement $108.90
Vista Set Replacement Charge $217.80
Vista10 Set Replacement Charge $148.83
Northwestel Business Services New Rate
2 Wire Loop - 1st 1/4 Mile $67.93
2 Wire Loop - Add'l 1/4 Miles $19.27
2 Wire Loop In Building $17.57
4 Wire Loop - 1st 1/4 Mile $135.86
4 Wire Loop - Add'l 1/4 Miles $38.54
4 Wire Loop In Building $35.14
AAA ASync/Sync 0-1200 bps $83.49
Add'l Distance per KM $90.75
Add'l Distance per KM $90.75
Add'l Distance per KM $90.75
Analog Adj Cct  51-100 - Base $769.35
Analog Adj Cct  51-100 Miles $24.97
Analog Adj Cct 101-300 - Base $2,250.75
Analog Adj Cct 101-300 Miles $10.23
Analog Adj Cct 501-1000 - Base $4,427.85
Analog Adj Cct 501-1000 Miles $4.75
Analog Intra Cct   1 Mile $114.40
Analog Intra Cct   2 Miles $130.58
Analog Intra Cct   3 Miles $165.00
Analog Intra Cct  19-20 Miles $585.15
Analog Intra Cct  25-26 Miles $903.10
Analog Intra Cct  36-38 Miles $1,148.22
Analog Intra Cct  49-52 Miles $1,651.11
Analog Intra Cct 10 Miles $422.62
Analog Intra Cct 101-110 Miles $2,842.40
Analog Intra Cct 111-121 Miles $2,996.40
Analog Intra Cct 11-12 Miles $465.30
Analog Intra Cct 122-133 Miles $3,113.14
Analog Intra Cct 13-14 Miles $510.40
Analog Intra Cct 134-146 Miles $3,290.10
Analog Intra Cct 147-160 Miles $3,326.40
Analog Intra Cct 15-16 Miles $561.00
Analog Intra Cct 161-175 Miles $3,397.34
Analog Intra Cct 17-18 Miles $558.83
Analog Intra Cct 176-191 Miles $3,502.23
Analog Intra Cct 192-208 Miles $3,709.92
Analog Intra Cct 209-226 Miles $3,823.67
Analog Intra Cct 21-22 Miles $683.42
Analog Intra Cct 227-245 Miles $3,936.45
Analog Intra Cct 23-24 Miles $731.59
Analog Intra Cct 246-265 Miles $4,042.58
Analog Intra Cct 266-286 Miles $4,508.90
Analog Intra Cct 27-29 Miles $957.41
Analog Intra Cct 287-308 Miles $4,194.39
Analog Intra Cct 30-32 Miles $1,045.97
Analog Intra Cct 309-331 Miles $4,516.64
Analog Intra Cct 332-355 Miles $4,991.57
Analog Intra Cct 33-35 Miles $1,140.31
Analog Intra Cct 356-380 Miles $5,214.84
Analog Intra Cct 381-406 Miles $5,225.20
Analog Intra Cct 39-41 Miles $1,290.38
Analog Intra Cct 4 Miles $162.00
Analog Intra Cct 407-433 Miles $5,712.55
Analog Intra Cct 42-44 Miles $1,465.44
Analog Intra Cct 434-461 Miles $6,270.44
Analog Intra Cct 45-48 Miles $1,616.23
Analog Intra Cct 462-490 Miles $6,237.34
Analog Intra Cct 490 Miles + $6,554.19
Analog Intra Cct 5 Miles $237.60
Analog Intra Cct 53-56 Miles $1,688.71
Analog Intra Cct 57-60 Miles $1,853.50
Analog Intra Cct 6 Miles $270.96
Analog Intra Cct 61-65 Miles $2,037.20
Analog Intra Cct 66-70 Miles $2,235.20
Analog Intra Cct 7 Miles $342.10
Analog Intra Cct 71-76 Miles $2,438.30
Analog Intra Cct 77-83 Miles $2,603.58
Analog Intra Cct 8 Miles $405.90
Analog Intra Cct 84-91 Miles $2,622.40
Analog Intra Cct 9 Miles $417.29
Analog Intra Cct 92-100 Miles $2,764.94
Bridge Arrangement-per Drop $48.40
BSEF Circuit Termination $98.17
Channel Link - Data $117.01
Channel Link - Voice $128.71
Channel Typ4A Condition-Add'l $44.82
Channel Type 4A Conditioning $22.50
Channel Type 4C Conditioning $134.31
Digital Satellite IX   56K $3,327.50
Digital Satellite IX   64K-3yr $3,061.30
Digital Satellite IX  128K-5yr $4,422.55
Digital Satellite IX  256K $9,879.65
Digital Satellite IX  256K-5yr $8,349.00
Digital Satellite IX  384K-5yr $12,378.30
Digital Satellite IX  512K-5yr $15,905.45
DS0 DNA $75.82
DS0 Intra-Exchange Channel $25.30
DS0 Intra-Exchange Channel $24.57
DS0 IX  26-50 Miles - Base $211.81
DS0 IX  51-100 Miles - Base $341.64
DS0 IX 101-200 Miles - Base $580.83
DS0 IX 201-500 Miles - Base $929.33
DS0 IX 501-1000 Miles - Base $1,216.34
DS0 IX Mileage  0-25 $16.08
DS0 IX Mileage  26-50 $8.03
DS0 IX Mileage  51-100 $5.62
DS0 IX Mileage 101-200 $3.34
DS0 IX Mileage 201-500 $1.66
DS0 IX Mileage 501-1000 $1.08
DS0/DS1 DNA Link $85.08
DS1 Digital Network Access $827.58
DS1 DNA Channelizing Charge $114.65
DS1 DNA Link $81.02
DS1 Intra-Exchange Channel $321.35
DS1 IX  26-50 Miles - Base $2,804.72
DS1 IX  51-100 Miles - Base $4,709.06
DS1 IX 101-200 Miles - Base $8,046.22
DS1 IX 201-500 Miles - Base $12,953.54
DS1 IX Mileage  0-25 $211.72
DS1 IX Mileage  26-50 $105.82
DS1 IX Mileage  51-100 $77.82
DS1 IX Mileage 101-200 $46.59
DS1 IX Mileage 201-500 $23.32
DS1 IX Mileage 501-1000 $15.81
DSU Modem $48.51
EA Circuit Between Buildings $16.74
EA Emer Signal Cct 0.4 km $2.35
E-MAN - Add'l Distance per Km $90.75
E-MAN - Band D 100M-5yr (-30) $657.83
E-MAN - Band D 10M-1yr (-30) $840.36
E-MAN - Band D 10M-3yr (-30) $719.76
EMAN  Band H1 1000M-5yr (-30) $1,389.80
EMAN  Band H1 100M-1yr (+30) $778.21
EMAN  Band H1 100M-1yr (-30) $1,085.41
EMAN  Band H1 100M-3yr (+30) $738.60
EMAN  Band H1 100M-3yr (-30) $870.05
EMAN  Band H1 100M-5yr (+30) $718.70
EMAN  Band H1 100M-5yr (-30) $746.58
EMAN  Band H1 10M-1yr (+30) $627.02
EMAN  Band H1 10M-1yr (-30) $964.81
EMAN  Band H1 10M-3yr (+30) $498.81
EMAN  Band H1 10M-3yr (-30) $812.04
EMAN  Band H1 10M-5yr (+30) $442.13
EMAN  Band H1 10M-5yr (-30) $689.16
E-MAN Band D 1000M -1yr (+30) $1,131.16
E-MAN Band D 1000M -1yr (-30) $1,714.99
E-MAN Band D 1000M -3yr (+30) $963.39
E-MAN Band D 1000M -3yr (-30) $1,434.01
E-MAN Band D 1000M -5yr (+30) $811.18
E-MAN Band D 1000M -5yr (-30) $1,151.20
E-MAN Band D 100M -1yr (+30) $713.73
E-MAN Band D 100M -1yr (-30) $920.95
E-MAN Band D 100M -3yr (+30) $586.88
E-MAN Band D 100M -3yr (-30) $775.13
E-MAN Band D 100M -5yr (+30) $559.06
E-MAN Band D 10M -3yr (+30) $442.93
E-MAN Band D 10M -5yr (+30) $383.67
E-MAN Band D 10M -5yr (-30) $581.08
E-MAN Band D 10M -5yr (-30) $546.72
E-MAN Band H1 1000M -1yr (+30) $1,453.01
E-MAN Band H1 1000M -1yr (-30) $1,989.93
E-MAN Band H1 1000M -3yr (+30) $1,148.46
E-MAN Band H1 1000M -3yr (-30) $1,594.83
E-MAN Band H1 1000M -5yr (+30) $947.43
E-MAN VLAN Access - Addt'l $61.76
E-MAN VLAN Port - Addt'l $60.50
Equalization Equip Pkg #1 $70.47
Equalization Equip Pkg #2 $51.60
Ethernet Connecting Link-1000M $594.00
Ethernet Connecting Link-100M $264.00
Ethernet Connecting Link-10M $242.00
E-WAN - VLAN Access - Addt'l $61.76
E-WAN 100Mbps - Type A $52,075.48
E-WAN 100Mbps - Type B $64,275.75
E-WAN 10Mbps - Type A $14,928.94
E-WAN 10Mbps - Type B $18,480.00
E-WAN 10Mbps - Type C $19,149.90
E-WAN 20Mbps - Type A $28,043.40
E-WAN 20Mbps - Type B $34,176.45
E-WAN 20Mbps - Type C $36,925.35
E-WAN 30Mbps - Type A $35,133.36
E-WAN 30Mbps - Type B $41,741.70
E-WAN 30Mbps - Type C $53,118.45
E-WAN 50Mbps - Type A $36,821.40
E-WAN 50Mbps - Type B $49,364.70
E-WAN 50Mbps - Type C $87,294.90
E-WAN 5Mbps - Type C $9,829.05
Modem - 1200 Bps $95.59
Modem - 19.2 Line Driver $60.50
Modem - 2400 Bps $127.05
Primary Link PSTN Connect 1YR $47.15
Primary Link PSTN Connect 3YR $43.84
Primary Link PSTN Connect 5 YR $39.18
V-Connect 1.5Mbps - Type A $2,357.20
V-Connect 1.5Mbps - Type B $2,525.56
V-Connect 1.5Mbps - Type C $4,242.95
V-Connect 100Mbps - Type A $18,960.70
V-Connect 10Mbps - Type A $11,845.90
V-Connect 10Mbps - Type B $17,738.23
V-Connect 10Mbps - Type C $19,179.71
V-Connect 128Kbps - Type A $1,156.61
V-Connect 128Kbps - Type B $1,229.82
V-Connect 128Kbps - Type C $1,743.74
V-Connect 150Mbps-Type A $21,238.76
V-Connect 15Mbps - Type B $20,570.00
V-Connect 200Mbps - Type A $30,467.80
V-Connect 20Mbps - Type A $10,726.65
V-Connect 20Mbps - Type B $21,965.82
V-Connect 20Mbps - Type C $23,734.45
V-Connect 256Kbps - Type A $1,175.66
V-Connect 256Kbps - Type B $1,308.90
V-Connect 256Kbps - Type C $1,853.54
V-Connect 300Mbps - Type A $32,184.90
V-Connect 30Mbps - Type C $34,140.44
V-Connect 3Mbps - Type A $4,348.36
V-Connect 3Mbps - Type C $8,568.58
V-Connect 40 Mbps - Type A $10,068.30
V-Connect 40 Mbps - Type B $25,753.82
V-Connect 40 Mbps - Type C $40,616.23
V-Connect 400Mbps - Type A $30,472.56
V-Connect 50Mbps - Type A $9,638.83
V-Connect 50Mbps - Type B $28,558.87
V-Connect 50Mbps - Type C $56,116.07
V-Connect 512Kbps - Type A $1,314.74
V-Connect 512Kbps - Type B $1,464.10
V-Connect 512Kbps - Type C $2,073.15
V-Connect 5Mbps - Type A $6,295.63
V-Connect 5Mbps - Type B $8,744.94
V-Connect 5Mbps - Type C $10,999.78
V-Connect 60Mbps - Type A $15,488.00
V-Connect 60Mbps - Type B $28,192.89
V-Connect 768Kbps - Type A $1,587.08
V-Connect 768Kbps - Type B $1,982.38
V-Connect 768Kbps - Type C $2,360.12
V-Connect 80Mbps - Type A $11,394.99
V-Connect 80Mbps - Type B $31,293.35
V-Connect CoS Enhanced-per 64K $18.48
V-Connect CoS Platinum-per 1M $388.74
V-Connect CoS Platinum-per 64K $35.80
V-Connect CoS Premium-per 1M $310.36
V-Connect CoS Premium-per 64K $28.87
V-Connect VRF/VLAN - Add'l $207.90
10Mbps LAN - 1yr (<3 Circuits) $1,154.41
10Mbps LAN - 3yr (<3 Circuits) $827.69
10Mbps LAN - 3yr (>2 Circuits) $698.77
10Mbps LAN - 5yr (<3 Circuits) $697.00
10Mbps LAN - Add'l Distance $99.82
Add'l Directory Listing - Bus $3.69
Add'l Toll-Free Listing - Bus $3.69
Autodial Business $9.17
Bus Sol - Add'l 3 Way Calling $4.62
Bus Sol - Add'l Call Waiting $4.62
Bus Sol - Add'l CallWaiting ID $4.62
Bus Sol - Add'l Smart Ring $4.62
Bus Sol Feature Pkg-CD,CFW,VM $18.48
Call Display Business $10.94
Call Forward Busy - Bus $9.52
Call Forward Busy/NoAnswer-Bus $9.52
Call Forward Fixed Business $9.52
Call Forward Variable - Bus $9.52
Call Forward/No Answer - Bus $9.52
Call Return Business $9.17
Call Screen Business $9.17
Call Waiting Business $9.17
Call Waiting ID - Business $9.17
Centrex Terminates PBX Band D $92.55
Centrex Terminates PBX Band H1 $98.04
Cross Reference Listing - Bus $3.69
Data 56 Motorola Data Unit $108.90
DEA - PSTN Connectivity $80.05
DEA - PSTN Termination $540.88
DID Block -  25 Numbers $240.25
DID Block -  50 Numbers $480.50
DID Block - 100 Numbers $961.00
Direct-In-Dial Number $9.61
Direct-In-Dial Trunk (Band D) $94.35
Direct-In-Dial Trunk (Band H1) $99.94
Directory Number Hunt $98.04
Directory Number Hunt (Band D) $92.55
Faxcom Line $86.23
Fractional DS1 - 128KB Access $439.23
Fractional DS1 - 384KB Access $515.36
Fractional DS1 - 768KB Access $527.07
Fractional DS1 - 768KB-1.536MB $553.69
KSU Maint-Vint '01 Lrg Cap Fee $70.56
KSU Maint-Vintage 2001-Base $154.35
Main Email Listing Business $3.52
Main Toll-Free Listing - Bus $3.69
Maint-Vintage 2001 Base Rate $66.15
Meridian Business Service $14.96
Modem - Type 212S Service Unit $113.37
Multiline Hunt Group - Member (Band D) $92.55
Multiline Hunt Group - Member (Band H1) $98.04
Nortel Call Pilot VM Lg 3YR $192.93
OPX Bulk Rate $14.03
Phone Set Supp-Grp of 4-Lg 1yr $18.18
Phone Set Supp-Grp of 4-Lg 3yr $17.32
Phone Set Supp-Grp of 4-Sm 1yr $19.05
Phone Set Supp-Grp of 4-Sm 3yr $17.32
Phone Set Unsupp-Grp-4-Lrg 1yr $9.09
Phone Set Unsupp-Grp-4-Lrg 3yr $8.26
Prestige Number - Bus $5.50
PRI/DEA Directed Number $9.61
Primary Link PSTN Connectivity $51.20
Primary Link PSTN Termination $547.37
Smart Ring - Business $9.17
Speed Call 8 - Business $9.17
Telecom Add'l Controllr-Lg-1yr $38.58
Telecom Add'l Controllr-Lg-3yr $33.07
Telecom Add'l Controllr-Sm-1yr $16.53
Telecom Add'l Controllr-Sm-3yr $17.32
Telecom Maint-Large Sys-1yr $88.20
Telecom Maint-Large Sys-3yr $80.85
Telecom Maint-Small Sys-1yr $28.87
Telecom Maint-Small Sys-3yr $23.10
Telephone - Business (Band D) $75.56
Telephone - Business (Band H1) $86.23
Three-way Calling - Business $9.17
Vintage 2000 Maint Base Rate $138.60
Vintage 2000 Maint Voice Mail $75.07
Vintage 2001 Med Sys Cap Fee $35.28
Wescom 931 39-45 Lines Tier B $288.03
Wescom 931, Emergency Applique $3.92
Wescom 931-1-7 Lines Tier B $136.66
Wescom 931-2 Dig Decode Tier B $9.97
Wescom 931-2 Dig Encode Tier B $1.57
Wescom 931-8-18 Lines Tier B $158.14
Wescom 931-85 Ring Generator $7.67
Wescom 931-Term Card Tier B $5.74
Business Services - One time charge New Rate
Channel Condition 4A - Install $22.99
Channel Condition 4C - Install $54.45
Channel Link Install - Data $266.20
Channel Link Install - Voice $242.00
Digital Satellite Install $987.36
Digital Satellite Install-Addl $370.26
DS0 DNA Installation $348.64
DS0 DSU Installation $115.50
DS0 IX Circuit Installation $99.47
DS1 DNA Channelizing Install $145.26
DS1 DNA Install-Contracted $873.65
DS1 DNA Install-Non Contract $1,783.83
DS1 IX Circuit Installation $1,302.71
EMAN - Additional Port Charge $231.00
EMAN - Additional VLAN Charge $231.00
EMAN 10/100M-Upgd to 1000M $220.00
EMAN VLAN Trunking Svc Fee $715.00
E-WAN Add'l ENET Port Install $895.12
E-WAN Basic B/Wth Chg 20-100M $231.00
E-WAN Basic B/Wth Chg 5-10M $231.00
E-WAN basic install-over 10M $9,817.50
E-WAN basic install-up to 10M $9,240.00
Move Terminating Equipment $1,650.00
V-C Add'l Ethernt Port-Install $852.50
V-C Add'l VRF/VLAN Install $550.00
V-C Basc B/Wth Chg frm 128-10M $231.00
V-C Basc B/Wth Chg frm 20-100M $231.00
V-C Basic Install - over 10M $9,817.50
V-C Basic Install - up to 10M $9,240.00
V-C Oth CoS B/Wth Chg-Incremnt $231.00
V-C Other CoS B/Width Install $220.00
DEA Connectivity Install $59.67
DID Svc Install-per 25 Block $66.00
Line Connection Business $34.15
Order Processing Business $51.86
Premise Visit Business $35.80
Premise Work Business $103.08
PRI Connectivity Install $55.00

Rates of several Northwestel TV packages and add-ons are changing effective February 1, 2023.

Effective February 1, 2023, the monthly rate of several Northwestel TV packages and add-ons will change. All pricing changes are listed below. These new monthly rates will be applied to your invoice starting January 1, 2023, as Northwestel bills one month in advance. If you are currently receiving a 4-month TV promotion, your current rate will not change until your promotion expires.

Monthly rates
Residential basic TV packages
Northwestel Services New Rate
Pulse TV Essentials $64.95
TV Essentials $64.95
Pulse TV Favourites $88.95
TV Favourites $88.95
Pulse TV Ultra $120.95
TV Ultra $120.95
Digital Basic $57.95
Digital Essentials (Fort Smith, High Level)

$64.95

Pulse TV Essentials Plus $77.95
TV Essentials Plus $77.95
Pulse TV Essentials-PST $40.00
TV Essentials-PST $40.00

 

Business basic TV packages
Northwestel Services New Rate
Social TV Pulse Essentials $46.95
Social TV Essentials $46.95
Business TV Pulse Essentials $56.95
Business TV Essentials $56.95
Digital Basic - Annual $641.88