How to install your wireless ADTRAN Fibre modem and set up your Wi-Fi network

Note If you have Northwestel Wi-Fi with Plume HomePass, see How to install your Hitron 4582 wireless modem and set up Plume HomePass for steps on how to get set up.

This article guides you through how to install your ADTRAN 834-5 wireless modem and set up your Wi-Fi network for your Fibre Internet service.

What you’ll need

  • The package containing your modem
  • Your username and password for the Northwestel control panel.
    • Your username is the email address you provided to us when you set up your service.
    • Your password was provided to you when you set up your service.
  • A wireless device / computer and web browser to connect to the internet.

Install your modem

Unpack the contents of your package and make sure you have the following:

  • ADTRAN 834-5 Fibre wireless modem

Adtran 834.5 FrontAdtran 834.5 Back

  • Power cordPower cord
  • Ethernet cable (x2)Ethernet cable

     

 

Adtran back step 2

 

  1. Connect one end of the ethernet cable to the WAN port at the back of the modem, and then plug the other end into the GE1 Port (Gigabit Ethernet) on the ONT (Optical Network Terminal​). Optical Network TerminalOptical Network Terminal G E 1 Port
  2. Plug the power cord into the modem and plug the other end to an electrical outlet. The power indicator on the front of the modem should now be lit.



    Note Because of regional power outages, we suggest using a surge protector to prevent or minimize any damage to your equipment.

Allow up to 10 minutes for the modem to power up and come online, and then check the light on the front of the modem.

When your modem is online and ready, you'll see the following lights.

ADTRAN 834-5

Adtran 8 3 4 . 5 Power

Lights

  • Online: Green
  • Rebooting: blue/white

You can establish your connection, using one of the following two methods.

  1. Option 1: Wireless: You can connect to your modem wirelessly by using the default wifi settings. The default network name will be ADTRAN + last 4 digits of Mac address, and password will be the Serial Number which is listed on the bottom of the device.



    Adtran S S I D and Password



    Option 2 Wired: Connect your computer directly to your modem. To do this, connect one end of another ethernet cable to the ethernet port on your computer, and then connect the other end to an open ethernet port on the back of the modem.Adtran 834.5 back ethernet diagram
  2. In a web browser, go to the Northwestel control panel.

    Northwestel control panel login page
  3. Log in by using your Northwestel control panel username and password. When you're prompted, change your password. After you change your password, you’ll have to log out and then log in again using your new password.
  4. In the Northwestel control panel, under My Wireless Network, click Wi-Fi. On the WiFi page, you can view or change your network name and passphrase:
    • Network Name (SSID): This is your Wi-Fi network name. The default network name will be ADTRAN + last 4 digits of Mac address, and password will be the Serial Number which is listed on the bottom of the device.
    • Passphrase: This is your Wi-Fi network password. You'll need this to connect your devices to your Wi-Fi network. 



      WiFi page in Northwestel control panel



      Take note of your network name and password as you’ll need these to connect your devices to your Wi-Fi network. You can leave the network name and password as is or you can change them. Keep in mind that if you change your password, make sure you choose a strong password that people can’t easily guess. Use a mix of random numbers and letters for better security.

       
  5. Log out of the Northwestel control panel.
  6. If you chose to setup your modem using a wired connection you may now disconnect the ethernet cable between your computer and modem. To do this, disconnect the ethernet cable from the ethernet port on your computer, and then disconnect the other end from the ethernet port on the back of the modem.

Learn more about your control panel settings

  1. In the Wi-Fi settings on your computer or device, select the name of your Wi-Fi network.
    If you don’t know where to find the Wi-Fi settings, see the documentation for your computer or device.
  2. Enter your Wi-Fi network password.

Test your connection

In a web browser, go to northwestel.speedtestcustom.com and click go to test your connection.

If you encounter any issues, please call us at 1 888 423 2333

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