Where to place your modem

The location of your modem affects the Wi-Fi signal and the quality of your internet connection. Here's some tips to help you improve your Wi-Fi signal and connection.

• Place your modem in a central location, as close to the centre of your home as possible where there is an active coax outlet.
• Make sure your modem is out in the open and not blocked by furniture or any other objects.
• Where possible, keep your modem away from things that can block or interfere with the signal. These include the following:
  • Appliances like microwave ovens, fridges and freezers
  • Electronic devices, including Bluetooth devices, cordless phones, and baby monitors
  • Fish tanks
  • Behind doors in a TV stand or entertainment centre cabinet
  • Garage door openers
  • Mirrors
  • Heavily insulated walls
  • Brick or concrete walls
  • Metal doors and objects