Getting started with Plume HomePass
Plume HomePass is a whole-home Wi-Fi system that optimizes your Wi-Fi for better coverage, along with parental and access controls, online protection for your connected devices, and more. With the easy-to-use Plume HomePass mobile app, which is included with the service and available for Apple iOS and Android devices, you can see, manage, and control your network when at home, or on the go.
Here are some key features of Plume HomePass:
- Adapt: Adaptive Wi-Fi that continuously learns and adjusts to your usage and needs. The service can prioritize devices based on use and distribute the signal evenly throughout the house, even at times of heavy use.
- Control: Manage and control internet access for people and devices. Create people profiles, set parental controls for online safety, manage guest access, create schedules for internet access, set temporary internet time outs, and more.
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Guard: Always-on network security to help protect your connected devices from online threats and suspicious content, such as malware, viruses, and phishing attacks. Ad blocking to improve your browsing experience.
You use the HomePass app on your Apple iOS or Android device to set up and manage your network. You can download the app from the Apple App Store or Google Play Store.
To login to the app, enter the email address that you used when setting up your Northwestel account and then press "Next". You should receive an email containing a magic link that will sign you in to the app. You can then use the app to monitor and control your network, from home or anywhere you have internet access.
Features
With the app, you can manage your network like a pro! Here are some of the things that you can do:
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Change your Wi-Fi network name and passwords and manage all other network settings.
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See all connected devices and people on your network at any given time.
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Assign devices to people to follow their usage.
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Create profiles to conveniently manage access for people in your household.
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Set parental controls using built-in content filters to help keep your family safe online.
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Schedule an internet freeze or temporarily pause internet access for a device or person.
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Create passwords for guests, set when the passwords expire, and choose which devices they can access.
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Manage Guard features and see how and when you’ve been protected from threats.
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Get notified about updates and new features.
Currently, HomePass is available to new Northwestel Cable Internet service subscribers.
Here’s what you need to get started:
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A Northwestel internet plan that includes Wi-Fi. The modem that you get with your internet plan comes with the HomePass service.
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An email address
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An iOS or Android device. Your device must be running iOS version 14 and later or OS version 7 and later to install and run the HomePass app.
Setup
For step-by-step setup guidance, including how to install your modem, the app, and set up your network, see How to install your Hitron 4582 wireless modem and set up Plume HomePass.
