Northwestel has a 3 year plan to bring high speed unlimited Internet to every community in Yukon and Northwest Territories.

With funding from the CRTC and our own investments, we will harness world-leading fibre-to-the-home and low-earth-orbit satellite technology to make these territories among the most connected jurisdictions in Canada.

"Our Northern strength lies in our communities - each with their own stories and culture to share. When we erase distance and bring our communities together, our potential becomes… unlimited.”

Improving home Internet

Right now, smaller Northern communities have access to very different home Internet speeds and different rates than in larger communities. Within 3 years, we will bring all communities up to the same minimum standard of 50 Mbps download speeds with an option for unlimited data with the same Internet rates available in every community.

Introducing Unlimited Internet

 

Satellite icon

Terrestrial DSL

Current

300 GB

15 mbps | 1 mbps

 

Future

Unlimited Data

500 mbps | 500 mbps

 

More details information icon to provide further information on this list item.

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Satellite DSL

Current

60 GB

5 mbps | 1 mbps

 

Future

Unlimited Data

50 mbps | 10 mbps

 

More details information icon to provide further information on this list item.

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Hybrid Fibre-coax

Current

750 GB


250 mbps | 15 mbps

 

Future

Unlimited Data

500 mbps | 20 mbps

 

More details information icon to provide further information on this list item.

  • No rate increases for 5 years on Internet 50.

  • Same rates in communities as in northern city centres.

Closing the technology gap

 

fibre technology icon Fibre-to-the-home

Old legacy technology within communities limits our ability to bring high-speed Internet to customers' homes. We'll solve that by laying fibre-optic cable right to the home - either along poles or buried underground.

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    Copper phone wires
    • Limited capacity
    • Deteriorate over time
    • Not designated for Internet
  • fibre cable illustration  
     
    Fibre optics
    • Massive capacity
    • Durable & reliable
    • Designated for modern broadband

illustration of a home with newly installed Northwestel internet

Decorative image of machinery installing fibre to the background

 

We're also adding even more fibre-optic cable to our transport network to strengthen connections for our customers in Faro, Ross River, Mayo and Dettah.

 

Satellite icon Low-earth-orbit satellite

The long distances and limited capacity of geo-stationary orbit satellites limit Internet speeds in remote areas of the North. We'll solve that by harnessing low-earth-orbit (LEO) satellite technology. We'll also invest in next generation wireless-to-the-home technology to bring fast speeds to the doorstep.

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    LEO satellite
    • 35x closer than GEO satellites
    • Fibre-like performance

Decorative image - Illustration comparison of low orbit satellite vs. geo-stationary

Ground station antennas for Low orbit Satellite networks

 

Ground stations will be installed in communities connecting to LEO satellites, bringing the Internet from space to your home.

 

Social and economic benefits

  • icon of hand holding a heart
    Quality of life

    More data and faster speeds mean more choice for families and community members, whether they use the internet to boost their small business, video-chat with loved ones, or stream their favourite 4K content. And internet rates will always compare to what’s available in the North’s larger cities. No more choosing between work, education and play, unlimited possibilities for your whole family.

     

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    Local service

    Customers will be served by technicians and customer support living and working in Northern Canada. Local Community Service Technicians in the communities will receive skills re-training so they can resolve issues on the new network within their home community.

     

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    Economic development

    During construction, Northwestel will seek to use qualified local and northern services, contractors and suppliers where possible, unless specialized skills are required to complete the project.

     

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    Healthcare and education

    International studies have shown that rural broadband access has a positive impact on healthcare and education outcomes. This project will reduce barriers to accessing quality government and social services, wherever you live.

“We're driven by a vision of a highly connected North where every Northern Canadian can prosper and thrive. We're getting there by delivering the most innovative communications solutions for the North.”

Decorative image of a northern family using electronic devices to access the internet

First Nation Drummers

 

Acknowledging the North's Indigenous people

 

Northwestel operates on the traditional territories of many Indigenous peoples. We are grateful for the many partnerships that have helped build a strong northern network. We commit to moving forward in consultation and collaboration with local communities and Indigenous Governments.

Communities that grow with every post

Read how we’re building stronger, more connected communities across the North.