Service disruptions in your area will be displayed here. You can also follow facebook.com/nwtelsupport for real time outage notifications and support.
Channel Disruption - Peachtree channel 426
Posted on: November 14th, 2024 at 12:21:07pm
We're aware of an issue impacting Peachtree channel 426. We are working to restore this channel. Thank you for your patience.
Register for eBilling
Posted on: November 12th, 2024 at 13:15:15pm
In the event of a postal service disruption and to ensure you continue to receive your Northwestel invoice on time, we would like to encourage customers to register for e-billing by visiting nwtel.ca/ebill.
If you have any questions or require assistance, please contact us at 1-888-423-2333.
Service disruption - Email Auto Reply
Posted on: October 30th, 2024 at 08:22:53am
We are aware of an issue impacting our email auto-reply feature. Technicians are working to restore service. Thank you for your patience.
Service disruption - Pulse TV customers
Posted on: October 28th, 2024 at 09:50:07am
Update Nov 7: We continue to work with our vendor to resolve the issue impacting some Pulse TV customers. If you are experiencing issues, please call us at 1-888-423-2333 to speak with a representative. Thank you for your patience.
Update Nov 1: We are working to resolve this issue. Thank you for your continued patience.
Update Oct 30: Technicians continue to troubleshoot this issue. We apologize for the inconvenience and thank you for your continued patience.
Original post: We are aware of an issue impacting Pulse TV service. Northwestel technicians are investigating and working to resolve the issue as quickly as possible. Thank you for your patience.
