General secure email settings
This page has the email settings you can use for all devices and applications. For step-by-step instructions for common apps/devices, see this article.
If you require additional support, please contact your device manufacturer or the call centre at 1 888 423 2333.
Notice: secure settings are required to access email from all devices, unless you use webmail.
Incoming messages
Option 1: IMAP settings*
Host: imap.northwestel.net
Port: 993 (requires SSL)
* IMAP is recommended over POP3 to sync email on multiple devices.
Option 2: POP3 settings
Host: pop3.northwestel.net
Port: 995 (requires SSL)
Outgoing messages
For SMTP authentication
Host: smtp-auth.northwestel.net (used for authentication on cell phones, tablets, laptops and desktop apps)
Security/Encryption: STARTTLS/SSL
Port: 587
Authentication: Yes (on Android cell phones, please check "log in required")
Username: <full northwestel email address> (example: johndoe@northwestel.net)
Password: <northwestel email password>
