General secure email settings
This page has the email settings you can use for all devices and applications. If you require additional support, please contact your device manufacturer or the call centre at 1 888 423 2333.
Notice: secure settings are required to access email from all devices, unless you use webmail.
Incoming messages
Option 1: IMAP settings*
Host: imap.northwestel.net
Port: 993 (requires SSL)
* IMAP is recommended over POP3 to sync email on multiple devices.
Option 2: POP3 settings
Host: pop3.northwestel.net
Port: 995 (requires SSL)
Outgoing messages
For SMTP authentication
Host: smtp-auth.northwestel.net (used for authentication on cell phones, tablets, laptops and desktop apps)
Security/Encryption: STARTTLS/SSL
Port: 587
Authentication: Yes (on Android cell phones, please check "log in required")
Username: <full northwestel email address> (example: johndoe@northwestel.net)
Password: <northwestel email password>
