How to install your SmartRG wired DSL modem
This article guides you through how to install your SmartRG wired modem for your DSL Internet service.
What you’ll need
- The package containing your modem
- A computer with an Ethernet port
Install your modem
Unpack the contents of your package and make sure you have the following:
- SmartRG DSL wired modem
- Power cord
- Phone cord
- Ethernet cable
- Connect one end of the phone cord to the DSL port at the back of the modem, and then plug the other end into an active phone jack.
- Plug the power cord into the modem, and then plug the other end to a working electrical outlet. If the Power light isn't lit after you plug in your modem, press the On/Off button to turn it on.
Note Because of regional power outages, we suggest using a surge protector or an uninterrupted power supply (UPS) to prevent or minimize any damage to your equipment or disruption in service.
- Connect your computer directly to the modem. To do this, connect one end of the ethernet cable to the ethernet port on your computer, and then connect the other end to the ethernet port on the back of the modem.
Allow up to 10 minutes for the modem to power up and come online, and then check the lights on the front of the modem.
When your modem is online and ready, the lights will appear as follows.
SmartRG 501
Lights
- Internet: Solid or blinking green (if you're using the internet)
- DSL: Solid green
- LAN: Solid or blinking green (if you're using the internet)
- Power: Solid green
To learn more about the indicator lights on the modem and what they mean, see the documentation for your modem.
Test your connection
In a web browser, go to nwtel.ca and few other websites.
Note If you're using a third-party router, connect your router, and then test your connection.
