Northwestel launches Fibre Internet in Dettah

For immediate release

Dettah, NT, April 5, 2022 – Today, Northwestel rolled out Fibre-to-the-home in Dettah, Northwest Territories.

Customers in Dettah can now connect to the best Internet technology in the North and access unlimited data and speed of up to 50 Mbps – more than 3x times faster than previously available.

Available Internet speeds in Dettah now match the CRTC’s universal service objective of 50 Mbps download speeds. Internet rates now also match those available in major Northern centres.

Dettah’s fibre upgrades are part of Northwestel’s Every Community project, a 3-year plan to bring high-speed unlimited Internet to 10,000 homes in the Yukon and NWT. The Every Community project is the company’s largest-ever construction initiative, funded by Northwestel’s own significant investments and $62 million in funding from the CRTC Broadband Fund.

Northwestel is taking all precautions to ensure safe installation during the COVID-19 situation. Screening procedures are in place and technicians follow health and safety procedures throughout installation in the customers’ home.

Customers can order the new fibre Internet and TV services online at www.nwtel.ca.

Northwestel has implemented several special procedures to ensure customer and employee safety during the COVID-19 situation:

1. Customers can request their new fibre service installation online at nwtel.ca. This is to minimize congestion in our northern call centres at this Proprietary critical time. We ask that all customers use the online page to learn about what’s available and request their service.

2. Northwestel will limit the number of installations completed per week. This is to ensure adequate time for proper health and safety procedures so that the work can completed safely in the customers’ home.

3. Only single dwelling homes will be completed in the first phase of this project. Multi-dwelling homes (apartments buildings) and businesses require a more complex installation which will be done at a later phase.

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About Northwestel

Northwestel is the largest telecommunications provider in Canada's north, serving 96 communities across Yukon, Northwest Territories, Nunavut, British Columbia and Alberta. In 2020, Northwestel launched a 3-year Every Community plan to significantly improve broadband services for northern residents, governments and businesses using the latest fibre-to-the-home (FTTH) and Low Earth Orbit (LEO) satellite technologies. Northwestel is a subsidiary of Bell and provides service on the traditional territories of Indigenous peoples across Canada's North.

Northwestel media relations:
media@nwtel.ca
1-867-455-4209