Northwestel launches Fibre Internet in Fort Providence and Jean Marie River.

Fort Providence and Jean Marie River, NT, March 1, 2022 – Northwestel has rolled out Fibre-to-the-home in Jean Marie River and Fort Providence, Northwest Territories. Customers in these two communities can now connect to the best Internet technology in the North and access unlimited data and speeds of up to 250 Mbps – 16x times faster than previously available.

Alongside high-speed unlimited Internet, residents in the two communities can now also access Northwestel TV Plus. Customers can watch on the big screen, phone, or tablet anytime for as low as $25 a month.

Jean Marie River and Fort Providence now far surpass the CRTC’s universal service objectives of 50 Mbps. Internet rates in the two communities now also match those available in major northern centres. 

Northwestel has now connected five northern communities to Fibre Internet in 2022, and ten total. As part of the project, Northwestel has a three-year plan to connect 10,000 homes in the NWT and Yukon to high-speed unlimited Internet. The Every Community Project is made possible by significant investments by Northwestel, and $62 million in funding from the CRTC broadband fund. 

Northwestel is taking all precautions to ensure safe installation during the COVID-19 situation. Screening procedures are in place and technicians follow health and safety procedures throughout installation in the customers’ home.

Customers can order the new fibre Internet and TV services online at www.nwtel.ca.

Northwestel has implemented several special procedures to ensure customer and employee safety during the COVID-19 situation:

1. Customers can request their new fibre service installation online at nwtel.ca. This is to minimize congestion in our northern call centres at this critical time. We ask that all customers use the online page to learn about what’s available and request their service.
2. Northwestel will limit the number of installations completed per week. This is to ensure adequate time for proper health and safety procedures so that the work can completed safely in the customers’ home.
3. Only single dwelling homes will be completed in the first phase of this project. Multi-dwelling homes (apartments buildings) and businesses require a more complex installation which will be done at a later phase.

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About Northwestel

Northwestel is the largest telecommunications provider in Canada's north, serving 96 communities across Yukon, Northwest Territories, Nunavut, British Columbia and Alberta. In 2020, Northwestel launched a 3-year Every Community plan to significantly improve broadband services for northern residents,  governments and businesses using the latest fibre-to-the-home (FTTH) and Low Earth Orbit (LEO) satellite technologies. Northwestel is a subsidiary of Bell and provides service on the traditional territories of Indigenous peoples across Canada's North.

Northwestel media relations:
media@nwtel.ca
1-867-455-4209