Security deposits
In certain situations, we may require a security deposit. If we ask for a security deposit from you, we’ll let you know the reason why.
After you pay six bills in a row, in full and on time, we’ll return the deposit to you as a credit towards future bills. If you don’t want to apply the deposit towards a bill credit, call us at 1 888 423-2333 and speak with a Northwestel representative for alternate options.
If you cancel your service, we’ll apply the deposit towards the final amount owing on your account, and then refund you the balance, if any.
To learn more about security deposits, see the Terms of Service.
