Helping others

The more we listen, the more we learn, the more we thrive

Develop genuine relationships in Sales & Customer Solutions. Help build a diverse and inclusive northern team in Human Resources. Go above-and-beyond in service to your community in Customer Service.

Meet our northern teammates

“You don’t have to be a fancy person to have a fancy job. You just have to really show up.”

Hayley – Business Care Centre Manager 

Having grown up in Yellowknife, Hayley is all about tight-knit community vibes. So after years of working in the service industry, landing at Northwestel is a natural fit. The director wears jeans. The president pops by for lunch. No pretensions. No barriers. It’s all about coming together to help the customer. And it’s good vibes all around.

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“In comparison with a lot of my classmates and friends, I have a pretty sweet gig.” 

Tasha-Lee Schwantz – HR Generalist 

Staying close to home for school has its perks. Tasha-Lee is a full-time student at YukonU. She’s also a part-time employee at Northwestel. Every day, she puts her academic studies to work in the real world. And gets paid well to do it. While her classmates work at fast-food chains or clothing stores, she’s networking with experienced colleagues in her chosen field.

Tasha Lee, HR generalist talking with an employee

Find your future career

Whatever your passion is, getting started at Northwestel is simple. See where you can start and watch where your career can grow! 

Customer service rep portrait at work

Customer Service

Go above and beyond to meet your community where they're at. Help out your neighbours near and far by getting them connected with the latest gadgets, or to exciting new services.

Get started as a Customer Service Rep and help fellow northerners learn about the best services for their families. From there, you can grow into other jobs like Sales Associate and Manager of Contact Centre. Starting out in the Customer Service is a great way to introduce you to other career paths at Northwestel too!
  

  Starting salary: $23.48/hour
  Requirements: Start with your Grade 12 education and some customer service experience. Work towards growing your experience on the job and a degree in Business.
  Work:  Customer facing
  How your salary can grow: More senior jobs in this area start at $33.42/hour

Smiling human roucerces agent talking to a cooworker

Human Resources

Help build a diverse and inclusive northern team that reflects your community while supporting the Northwestel team in reaching their own career goals.

Get started as an HR Coordinator and help future and current employees navigate the world of Northwestel. From there, you can grow into other jobs like HR Consultant and Manager of Total Rewards, Disability and Policy.

  Starting salary: $28.43/hour
  Requirements: Start with a diploma in HR or related field. Work towards getting on related degree and building on the job experience. 
  Work:  Flex options like working from home. 
  How your salary can grow: More senior jobs in this area start at $44.77/hour

Sales Representative smiling while talking to a customer through a headphone

Sales

Develop genuine relationships on the frontlines, where the people are. Get northern businesses connected so they can bring their A-game to their own customers.

Get started as a Sales Assistant help the Northwestel sales team close big deals and support northern businesses get connected. From there you can grow into other jobs like Project Coordinator and Account Executive

  Starting salary: $23.48/hour
  Requirements: Start with your Grade 12 education and some customer service experience. Work towards growing your experience on the job and a degree in Business.
  Work:  Customer facing
  How your salary can grow: More senior jobs in this area start at $33.42/hour

Plus, get some of the best perks in the North!

  Big discounts on your Northwestel and Bell Mobility services

  Annual bonus based on how much we’ve knocked it out of the park

  Paid time off for vacation and sick leave

Take the next step in your career

Like what you see? Don’t have the requirements for the job quite yet? We can help with that! Let's dive deeper into getting started at Northwestel together. Let's connect at careers@nwtel.ca