How to install your Hitron 4582 wireless modem and set up Plume HomePass
This article guides you through how to install your Hitron 4582 wireless cable modem and set up your Wi-Fi network using the Plume HomePass app.
Use this article to set up your Wi-Fi network if you have Northwestel Wi-Fi with Plume HomePass.
Note: If you have Northwestel Wi-Fi and access to HomePass, you should have already received an email with guidance on how to get started. If you have Northwestel Wi-Fi and you haven't received an email about HomePass, contact us to register.
Otherwise, if you don't have or want Plume HomePass, see How to install your Hitron 4582 wireless modem and set up your Wi-Fi network.
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A Northwestel Internet plan that includes Wi-Fi.
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The package containing your modem. Your modem includes the HomePass service.
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An Apple iOS or Android device. Your device must be running iOS version 14 or later, or Android OS 7.0 or later.
Unpack your modem
Unpack the contents of your package and make sure you have the following:
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Hitron CODA 4582 wireless cable modem
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Power cord
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Coaxial cable
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Ethernet cable
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Quick start guide
Connect your modem
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Connect one end of the coaxial cable to the cable connector at the back of the modem, and then connect the other end to the active cable wall outlet. Make sure the cable is securely connected at both ends.
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Plug the power cord into the modem and plug the other end to a working electrical outlet.
Note: Because of regional power outages, we suggest using a surge protector or an uninterrupted power supply (UPS) to prevent or minimize any damage to your equipment or disruption in service.
Confirm your modem is online and ready
Allow up to 15 minutes for the modem to power up and come online, and then check the lights on the front of the modem. When your modem is online and ready, the lights will appear as follows.
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Power: Solid green
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Downstream: Solid blue
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Upstream: Solid blue
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Online: Solid green
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Ethernet: Blinking green (if you’re using the internet)
Note Only lit if a device is directly connected through an ethernet cable. -
2.4 GHz or 5.0 GHz: Solid or blinking green (if you're using the internet)
To learn more about the indicator lights on the modem and what they mean, see the documentation for your modem.
On the sticker at the back of your modem, you’ll see your default Wi-Fi network name (also called an SSID) and key (password). Use this information to connect to your network.
Note: The default network name that you connect to is the name you see on the sticker minus "-EasyConnect"
In the Wi-Fi settings on your device, select the name of your Wi-Fi network, and then enter your password.
Install the HomePass app
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On your iOS or Android device, go to the Apple App Store or the Google Play Store.
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In the search box, type HomePass by Plume, and then select the app in the search results.
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Follow the on-screen instructions to download and install the app.
Sign in
- Open the HomePass app, and tap Sign in.
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Enter your email address, and then tap Next to receive a Magic Link in email that you'll use to sign in. The email address should be the one that you provided when setting up your internet service.
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Open your email app, find the email from Plume Support, and then tap the link in the email to sign in. If the email is not in your inbox, check your junk or spam folders.
After you sign in, you can use the HomePass app to view and manage your Wi-Fi network.
Over the next 24 hours, your Wi-Fi network will optimize to create the best performance for your connected devices.
If you ordered Wi-Fi Pods to extend and optimize Wi-Fi coverage in your home, see How to set up Wi-Fi Pods for steps on how to install your pods.
