TV support
Troubleshooting TV issues
Troubleshooting your remote, set-top box, picture issues, channel issues, signal issues, error messages and sound.
Northwestel TV Plus
Troubleshooting, getting started, installing the app, using the program guide, parental controls, data usage.
Channels and programming
All about the Northwestel TV channel lineup and schedule, NHL blackouts and NHL Centre Ice blackout schedule.
Crave
Getting started with Crave, watching crave and managing your data usage when watching Crave.
Pulse TV
Get help with Pulse TV. Learn how to browse and search the programming guide, set parental controls, manage your recordings, and more.
On Demand and Pay Per View TV
Learn how to order and watch On Demand shows and Pay Per View events.
Digital TV
Get help with using Digital TV features like remote controls, parental controls and recording.